Connect LiveChat and ACT! 365 to Build Intelligent Automations
Enable Integrations or automations with these events of LiveChat and ACT! 365
Enable Integrations or automations with these events of LiveChat and ACT! 365
Triggers
New Chat
Triggers when the chat is started.
Finished Chat
Triggers when the chat is ended.
Chat Changed
Triggers when the tag list for a chat was changed.
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Frequently Asked Questions
To start, connect both your LiveChat and ACT! 365 accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in ACT! 365 (or vice versa).
Absolutely. You can customize how LiveChat data is recorded in ACT! 365. This includes choosing which data fields go into which fields of ACT! 365, setting up custom formats, and filtering out unwanted information.
The data sync between LiveChat and ACT! 365 typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveChat and ACT! 365. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
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About ACT! 365
Act! 365 puts essential sales and marketing tools in your hands to close more deals, find new leads, and grow your business. The perfect Microsoft® Office 365 companion, stay productive from your inbox, the app—or wherever work takes you.
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