Connect LiveChat and actiTIME to Build Intelligent Automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Chat
Triggers when the chat is started.
Finished Chat
Triggers when the chat is ended.
Chat Changed
Triggers when the tag list for a chat was changed.
Task Created
Triggers when a new task created.
Task Updated
Triggers when an existing task updated.
Task Deleted
Triggers when an existing task deleted.
Do thisActions
Action is the task that follows automatically within your LiveChat integrations.
Create Task
Create a new task in actiTIME for a selected project, with optional description, deadline, estimate, and type of work.
Create Project
Creates a new project in actiTIME for a selected customer, with an optional description.
Create Customer
Create a new customer in actiTIME using the provided name and optional description.
Modify Time-Track
Replace a user's tracked time for a specific task on a given date and optionally save a comment.
Find Customer
Search customers by name. Returns all customers if no name is provided; returns a message when no match is found.
Find Project
Returns projects for a selected customer and optionally filters results by project name.
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Frequently Asked Questions
To start, connect both your LiveChat and actiTIME accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in actiTIME (or vice versa).
Absolutely. You can customize how LiveChat data is recorded in actiTIME. This includes choosing which data fields go into which fields of actiTIME, setting up custom formats, and filtering out unwanted information.
The data sync between LiveChat and actiTIME typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveChat and actiTIME. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn MoreAbout actiTIME
Actitime is a comprehensive time tracking and project management tool designed to help businesses streamline their workflow and improve productivity. It offers features like task management, time tracking, and reporting to ensure efficient project execution.
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