Connect LiveChat and ai-fm to Build Intelligent Automations

Choose a Trigger

LiveChat

When this happens...

Choose an Action

ai-fm

Automatically do this!

Enable Integrations or automations with these events of LiveChat and ai-fm

Enable Integrations or automations with these events of LiveChat and ai-fm

Triggers

New Chat

New Chat

Triggers when the chat is started.

Finished Chat

Finished Chat

Triggers when the chat is ended.

Chat Changed

Chat Changed

Triggers when the tag list for a chat was changed.

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Frequently Asked Questions

How do I start an integration between LiveChat and ai-fm?

To start, connect both your LiveChat and ai-fm accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in ai-fm (or vice versa).

Can we customize how data from LiveChat is recorded in ai-fm?

Absolutely. You can customize how LiveChat data is recorded in ai-fm. This includes choosing which data fields go into which fields of ai-fm, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveChat and ai-fm?

The data sync between LiveChat and ai-fm typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveChat to ai-fm?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveChat and ai-fm?

Yes, you can set conditional logic to control the flow of data between LiveChat and ai-fm. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.