Integrations LiveChat Americommerce
LiveChat + Americommerce

Connect LiveChat and Americommerce to Build Intelligent Automations

Choose a Trigger

LiveChat

When this happens...

Choose an Action

Americommerce

Automatically do this!

Enable Integrations or automations with these events of LiveChat and Americommerce

Enable Integrations or automations with these events of LiveChat and Americommerce

Triggers

New Chat

New Chat

Triggers when the chat is started.

Finished Chat

Finished Chat

Triggers when the chat is ended.

Chat Changed

Chat Changed

Triggers when the tag list for a chat was changed.

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Frequently Asked Questions

How do I start an integration between LiveChat and Americommerce?

To start, connect both your LiveChat and Americommerce accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Americommerce (or vice versa).

Can we customize how data from LiveChat is recorded in Americommerce?

Absolutely. You can customize how LiveChat data is recorded in Americommerce. This includes choosing which data fields go into which fields of Americommerce, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveChat and Americommerce?

The data sync between LiveChat and Americommerce typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveChat to Americommerce?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveChat and Americommerce?

Yes, you can set conditional logic to control the flow of data between LiveChat and Americommerce. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.