Connect LiveChat and ChainDesk to Build Intelligent Automations

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LiveChat

When this happens...

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ChainDesk

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Chat

New Chat

Triggers when the chat is started.

Finished Chat

Finished Chat

Triggers when the chat is ended.

Chat Changed

Chat Changed

Triggers when the tag list for a chat was changed.

Request a new Trigger for LiveChat

Do thisActions

Action is the task that follows automatically within your LiveChat integrations.

Query Agent

Query Agent

Query one of your Agent.

Query Datastore

Query Datastore

Query one of your datastore (semantic search).

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Frequently Asked Questions

How do I start an integration between LiveChat and ChainDesk?

To start, connect both your LiveChat and ChainDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in ChainDesk (or vice versa).

Can we customize how data from LiveChat is recorded in ChainDesk?

Absolutely. You can customize how LiveChat data is recorded in ChainDesk. This includes choosing which data fields go into which fields of ChainDesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveChat and ChainDesk?

The data sync between LiveChat and ChainDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveChat to ChainDesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveChat and ChainDesk?

Yes, you can set conditional logic to control the flow of data between LiveChat and ChainDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

LiveChat

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

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ChainDesk

About ChainDesk

Chaindesk is a cutting-edge platform leveraging artificial intelligence to streamline and enhance blockchain technology solutions. It offers tools and services for blockchain development, management, and analytics, making it easier for businesses to integrate and optimize blockchain technology.

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