Integrate LiveChat with ChainDesk to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Query Agent using ChainDesk when New Chat in Livechat
Query Datastore in ChainDesk Datastore when New Chat in Livechat
Query Agent using ChainDesk when Finished Chat in Livechat
Query Datastore in ChainDesk Datastore when Finished Chat in Livechat
Query Agent using ChainDesk when Chat Changed in Livechat
Start from a real workflow other teams are already running.
LiveChat
When this happens...
New Chat
Finished Chat
Chat Changed
ChainDesk
Automatically do this!
Query Agent
Query Datastore
Query Agent using ChainDesk when New Chat in Livechat
Use this flowQuery Datastore in ChainDesk Datastore when New Chat in Livechat
Use this flowQuery Agent using ChainDesk when Finished Chat in Livechat
Use this flowQuery Datastore in ChainDesk Datastore when Finished Chat in Livechat
Use this flowQuery Agent using ChainDesk when Chat Changed in Livechat
Use this flowQuery Datastore in ChainDesk Datastore when Chat Changed in Livechat
Use this flowEverything you can automate between LiveChat and ChainDesk.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when the chat is started.
Triggers when the chat is ended.
Triggers when the tag list for a chat was changed.
Action is the task that follows automatically within your LiveChat integrations.
Query one of your Agent.
Query one of your datastore (semantic search).

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.

Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn moreChaindesk is a cutting-edge platform leveraging artificial intelligence to streamline and enhance blockchain technology solutions. It offers tools and services for blockchain development, management, and analytics, making it easier for businesses to integrate and optimize blockchain technology.
Learn moreSign up for a free viaSocket account, then authorize both your LiveChat and ChainDesk accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between LiveChat and ChainDesk as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach ChainDesk. No coding required.
Yes. You can set up a workflow where LiveChat triggers actions in ChainDesk, and a separate workflow where ChainDesk triggers actions in LiveChat. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between LiveChat and ChainDesk. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire LiveChat and ChainDesk integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.