Connect LiveChat and ContentStudio to Build Intelligent Automations
Choose a Trigger
When this happens...
New Chat
Finished Chat
Chat Changed
Choose an Action
Automatically do this!
Create Social Post
Delete a Post
Ready to use LiveChat and ContentStudio automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Chat
Triggers when the chat is started.
Finished Chat
Triggers when the chat is ended.
Chat Changed
Triggers when the tag list for a chat was changed.
New Post
Triggers when a new post is created in ContentStudio.
Do thisActions
Action is the task that follows automatically within your LiveChat integrations.
Create Social Post
Creates a new post in the selected workflow/workspace.
Delete a Post
Permanently deletes the specified post from the selected workspace.
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Frequently Asked Questions
To start, connect both your LiveChat and ContentStudio accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in ContentStudio (or vice versa).
Absolutely. You can customize how LiveChat data is recorded in ContentStudio. This includes choosing which data fields go into which fields of ContentStudio, setting up custom formats, and filtering out unwanted information.
The data sync between LiveChat and ContentStudio typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveChat and ContentStudio. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn MoreAbout ContentStudio
Save time by discovering, managing, and publishing content to all your social media accounts from one place. ContentStudio helps you automate content workflows, schedule posts, and stay updated with trending topics in your industry — all seamlessly integrated through ViaSocket.
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