Integrations LiveChat Conversion Cloud
LiveChat + Conversion Cloud

Connect LiveChat and Conversion Cloud to Build Intelligent Automations

Choose a Trigger

LiveChat

When this happens...

Choose an Action

Conversion Cloud

Automatically do this!

Enable Integrations or automations with these events of LiveChat and Conversion Cloud

Enable Integrations or automations with these events of LiveChat and Conversion Cloud

Triggers

New Chat

New Chat

Triggers when the chat is started.

Finished Chat

Finished Chat

Triggers when the chat is ended.

Chat Changed

Chat Changed

Triggers when the tag list for a chat was changed.

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Frequently Asked Questions

How do I start an integration between LiveChat and Conversion Cloud?

To start, connect both your LiveChat and Conversion Cloud accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Conversion Cloud (or vice versa).

Can we customize how data from LiveChat is recorded in Conversion Cloud?

Absolutely. You can customize how LiveChat data is recorded in Conversion Cloud. This includes choosing which data fields go into which fields of Conversion Cloud, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveChat and Conversion Cloud?

The data sync between LiveChat and Conversion Cloud typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveChat to Conversion Cloud?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveChat and Conversion Cloud?

Yes, you can set conditional logic to control the flow of data between LiveChat and Conversion Cloud. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.