Connect LiveChat and Frill to Build Intelligent Automations
Choose a Trigger
When this happens...
New Chat
Finished Chat
Chat Changed
Choose an Action
Automatically do this!
Create Idea
Update Idea
Find Idea
Add Follower
List All Ideas
List Followers
Delete an idea
Upvote Idea
Add Comment To Idea
Remove Vote From Idea
Remove a Follower
Ready to use LiveChat and Frill automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Chat
Triggers when the chat is started.
Finished Chat
Triggers when the chat is ended.
Chat Changed
Triggers when the tag list for a chat was changed.
New Idea Is Added
Runs when new idea is added
Do thisActions
Action is the task that follows automatically within your LiveChat integrations.
Create Idea
Create idea (author, topics)
Update Idea
Update idea title and details
Find Idea
Find idea by ID or slug
Add Follower
Create a new follower in Frill
List All Ideas
List all ideas from Frill
List Followers
Retrieve all Frill followers
viaSocket Support
We're here to help
Instant answers
AI assistant available 24/7
Expert support
Connect with our specialists
Trusted & secure
Your data is safe with us
Know More About Livechat and Frill Integrations
How viaSocket Works | A Complete Guide
Discover viaSocket, an AI-powered workflow automation platform with 2,000+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.
5 Simple Automation Hacks to Make Your Team Free
Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.
What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide
Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.
What are Webhooks - Definition, Working, Usage & Examples | A Complete Guide
Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
Frequently Asked Questions
To start, connect both your LiveChat and Frill accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Frill (or vice versa).
Absolutely. You can customize how LiveChat data is recorded in Frill. This includes choosing which data fields go into which fields of Frill, setting up custom formats, and filtering out unwanted information.
The data sync between LiveChat and Frill typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveChat and Frill. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn MoreAbout Frill
Frill is a customer feedback platform that helps teams collect feature requests, manage public roadmaps, publish announcements, and gather surveys to prioritize product decisions.
Learn More
