Connect LiveChat and Google Sheets to Build Intelligent Automations
Choose a Trigger
When this happens...
New Chat
Finished Chat
Chat Changed
Choose an Action
Automatically do this!
Update Spreadsheet Row
List Sheet Rows
Delete Row
Add New Row
Lookup Spreadsheet Rows
Copy Subsheet
Append Values
Add Multiple Rows
Create a SubSheet
Insert Sheet Column
Get spreadsheet data from specific sheets/ranges
Create a Spreadsheet
Search Subsheet
Ready to use LiveChat and Google Sheets automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Chat
Triggers when the chat is started.
Finished Chat
Triggers when the chat is ended.
Chat Changed
Triggers when the tag list for a chat was changed.
New or Updated Spreadsheet Row
Triggers when a new row is added or modified in a spreadsheet.
Do thisActions
Action is the task that follows automatically within your LiveChat integrations.
Update Spreadsheet Row
Update a specific row in the selected Google Sheet with the provided field values. Skips any fields that don’t match sheet headers and returns a warning if columns are unmapped.
List Sheet Rows
Retrieve rows from a specified Google Sheets tab and return each row as an object (including _rowNumber and column values). Supports optional header rows, offset/limit paging, and listing from the last row; returns the next offset when available.
Delete Row
delete row from a specified sheet.
Add New Row
Create a new entry in a spreadsheet
Lookup Spreadsheet Rows
Return rows from a Google Sheet that match a basic column-value lookup or an advanced filter prompt. Supports limiting results and searching from the last row.
Copy Subsheet
Creates a new sheet by copying an existing sheet from a spreadsheet.
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Step by step guides to integrate LiveChat and Google Sheets
Frequently Asked Questions
To start, connect both your LiveChat and Google Sheets accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Google Sheets (or vice versa).
Absolutely. You can customize how LiveChat data is recorded in Google Sheets. This includes choosing which data fields go into which fields of Google Sheets, setting up custom formats, and filtering out unwanted information.
The data sync between LiveChat and Google Sheets typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveChat and Google Sheets. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn MoreAbout Google Sheets
Google Sheets is a cloud-based spreadsheet application that allows users to create, edit, and collaborate on spreadsheets in real-time. It’s part of the Google Workspace suite and offers powerful tools for organizing, analyzing, and visualizing data. Whether you're working individually or as part of a team, Google Sheets enables seamless collaboration, making it easy to share files, add comments, and track changes.
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