Connect LiveChat and Hedy AI
Integrate LiveChat with Hedy AI to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Get Session Details from Hedy AI when New Chat in Livechat
Get Highlight Details from Hedy AI when New Chat in Livechat
Get Session Details from Hedy AI when Finished Chat in Livechat
Get Highlight Details from Hedy AI when Finished Chat in Livechat
Get Session Details from Hedy AI when Chat Changed in Livechat
Popular LiveChat + Hedy AI flows
Start from a real workflow other teams are already running.
Choose a trigger
LiveChat
When this happens...
New Chat
Finished Chat
Chat Changed
Choose an action
Hedy AI
Automatically do this!
Get Session Details
Get Highlight Details
Get Session Details from Hedy AI when New Chat in Livechat
Use this flowGet Highlight Details from Hedy AI when New Chat in Livechat
Use this flowGet Session Details from Hedy AI when Finished Chat in Livechat
Use this flowGet Highlight Details from Hedy AI when Finished Chat in Livechat
Use this flowGet Session Details from Hedy AI when Chat Changed in Livechat
Use this flowGet Highlight Details from Hedy AI when Chat Changed in Livechat
Use this flowSupported Triggers & Actions
Everything you can automate between LiveChat and Hedy AI.
When this happensTriggers
A trigger is an event that starts a workflow.
New Chat
Triggers when the chat is started.
Finished Chat
Triggers when the chat is ended.
Chat Changed
Triggers when the tag list for a chat was changed.
New Highlight Created
runs when New Highlight Created
Session Ends
runs when Session Ends
Do thisActions
Action is the task that follows automatically within your LiveChat integrations.
Get Session Details
Get a session's details, including transcript, conversation and meeting minutes
Get Highlight Details
Get a highlight's original quote, cleaned quote, and AI insights.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn moreSimilar apps
About Hedy AI
Hedy AI is a cutting-edge platform that leverages artificial intelligence to enhance productivity and streamline workflows. It offers innovative solutions for automating tasks, improving decision-making, and optimizing business processes.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your LiveChat and Hedy AI accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between LiveChat and Hedy AI as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Hedy AI. No coding required.
Yes. You can set up a workflow where LiveChat triggers actions in Hedy AI, and a separate workflow where Hedy AI triggers actions in LiveChat. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between LiveChat and Hedy AI. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire LiveChat and Hedy AI integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
