Connect LiveChat and Iterate to Build Intelligent Automations

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LiveChat

When this happens...

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Iterate

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Ready to use LiveChat and Iterate automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Chat

New Chat

Triggers when the chat is started.

Finished Chat

Finished Chat

Triggers when the chat is ended.

Chat Changed

Chat Changed

Triggers when the tag list for a chat was changed.

Survey Question Answered

Survey Question Answered

Runs when question answered

Survey Completed

Survey Completed

Runs when survey completed

Request a new Trigger for LiveChat

Do thisActions

Action is the task that follows automatically within your LiveChat integrations.

Add User to Survey

Add User to Survey

Add user to a survey

List Surveys

List Surveys

Show all survey forms

Get Survey Responses

Get Survey Responses

Retrieve responses for a survey

Get Survey Stats

Get Survey Stats

Get survey response statistics

Search User

Search User

Find user by email/ID/property

Anonymize User

Anonymize User

Remove a user's personal data

Request a new Action for LiveChat

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Frequently Asked Questions

How do I start an integration between LiveChat and Iterate?

To start, connect both your LiveChat and Iterate accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Iterate (or vice versa).

Can we customize how data from LiveChat is recorded in Iterate?

Absolutely. You can customize how LiveChat data is recorded in Iterate. This includes choosing which data fields go into which fields of Iterate, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveChat and Iterate?

The data sync between LiveChat and Iterate typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveChat to Iterate?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveChat and Iterate?

Yes, you can set conditional logic to control the flow of data between LiveChat and Iterate. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.