Connect LiveChat and Mailtrap
Integrate LiveChat with Mailtrap to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Contact List in Mailtrap when Chat Changed in Livechat
Send Sandbox Email with Mailtrap when New Chat in Livechat
Mark Test Email as Read in Mailtrap when Finished Chat in Livechat
Send Transactional Email via Mailtrap when Chat Changed in Livechat
Delete a Contact from Mailtrap when Finished Chat in Livechat
Popular LiveChat + Mailtrap flows
Start from a real workflow other teams are already running.
Choose a trigger
LiveChat
When this happens...
New Chat
Finished Chat
Chat Changed
Choose an action
Mailtrap
Automatically do this!
Get Contact Lists
Create Contact
Create Contact List
Delete Contact List
Delete a Contact
Update Contact
Delete a Contact Field
Send Transactional Email
List Sandbox Messages
Retrieve Test Email
Retrieve Test Email Text Body
Get Sandbox Email HTML Body
Check Test Email Spam Score
Analyze Test Email HTML
Forward Test Email
Mark Test Email as Read
Delete Test Email
Clear Sandbox Inbox
Send Sandbox Email
Create Contact List in Mailtrap when Chat Changed in Livechat
Use this flowSend Sandbox Email with Mailtrap when New Chat in Livechat
Use this flowMark Test Email as Read in Mailtrap when Finished Chat in Livechat
Use this flowSend Transactional Email via Mailtrap when Chat Changed in Livechat
Use this flowDelete a Contact from Mailtrap when Finished Chat in Livechat
Use this flowCheck Test Email Spam Score with Mailtrap when Finished Chat in Livechat
Use this flowForward Test Email via Mailtrap when Finished Chat in Livechat
Use this flowDelete a Contact from Mailtrap when Chat Changed in Livechat
Use this flowUpdate Contact in Mailtrap when Finished Chat in Livechat
Use this flowSend Transactional Email via Mailtrap when New Chat in Livechat
Use this flowSupported Triggers & Actions
Everything you can automate between LiveChat and Mailtrap.
When this happensTriggers
A trigger is an event that starts a workflow.
New Chat
Triggers when the chat is started.
Finished Chat
Triggers when the chat is ended.
Chat Changed
Triggers when the tag list for a chat was changed.
New Email Delivered
Runs when new email is delivered to the recipient's mail server for a chosen sending stream or domain.
New Email Opened
Runs when a new email open event occurs in the selected sending stream.
New Email Received
Runs when a new email is received in a selected inbox.
Do thisActions
Action is the task that follows automatically within your LiveChat integrations.
Get Contact Lists
Allows you to get the list of your Lists and their IDs.
Create Contact
Creates a new contact.
Create Contact List
Creates a new Contact Lists.
Delete Contact List
Delete existing Contact List.
Delete a Contact
Deletes Contact by his email.
Update Contact
Allows you to update Contact in Mailtrap
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn moreSimilar apps
About Mailtrap
Mailtrap is an email delivery platform covering email sending (API/SMTP) bundled with inbound email, also featuring email testing (Sandbox), and Email Marketing. It's used by developer and product teams for transactional and bulk email delivery and offers reliable sending tools with built-in deliverability protection, including separation between transactional and bulk email, automatic authentication setup, and analytics insights broken down by mailbox provider.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your LiveChat and Mailtrap accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between LiveChat and Mailtrap as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Mailtrap. No coding required.
Yes. You can set up a workflow where LiveChat triggers actions in Mailtrap, and a separate workflow where Mailtrap triggers actions in LiveChat. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between LiveChat and Mailtrap. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire LiveChat and Mailtrap integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
