Connect LiveChat and Mandrill to Build Intelligent Automations
Choose a Trigger
When this happens...
New Chat
Finished Chat
Chat Changed
Choose an Action
Automatically do this!
Add Email
Remove Email
Add email to allowlist
Remove email from allowlist
Add Template
Update Templates
Ready to use LiveChat and Mandrill automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Chat
Triggers when the chat is started.
Finished Chat
Triggers when the chat is ended.
Chat Changed
Triggers when the tag list for a chat was changed.
Do thisActions
Action is the task that follows automatically within your LiveChat integrations.
Add Email
Add an email to rejection allowlist
Remove Email
Romove an email to rejection allowlist
Add email to allowlist
Adds an email to allowlist (Whitelists)
Remove email from allowlist
Remove an email from allowlist
Add Template
Add a new template
Update Templates
Update an existing template
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Frequently Asked Questions
To start, connect both your LiveChat and Mandrill accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Mandrill (or vice versa).
Absolutely. You can customize how LiveChat data is recorded in Mandrill. This includes choosing which data fields go into which fields of Mandrill, setting up custom formats, and filtering out unwanted information.
The data sync between LiveChat and Mandrill typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveChat and Mandrill. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn MoreAbout Mandrill
Mandrill is a scalable and affordable email infrastructure service that offers fast delivery and personalized transactional emails like password resets, welcome messages, and order confirmations through API or SMTP.
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