Connect LiveChat and Speechmatics to Build Intelligent Automations
Choose a Trigger
When this happens...
New Chat
Finished Chat
Chat Changed
Choose an Action
Automatically do this!
Get Job
Create Job
Get the usage statistics
Ready to use LiveChat and Speechmatics automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Chat
Triggers when the chat is started.
Finished Chat
Triggers when the chat is ended.
Chat Changed
Triggers when the tag list for a chat was changed.
New Job
Triggered when a new job is created in speechmatics.
Do thisActions
Action is the task that follows automatically within your LiveChat integrations.
Get Job
Get job details, including progress and any error reports.
Create Job
Create a new job.
Get the usage statistics
Get the usage statistics of speechmatics.
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Frequently Asked Questions
To start, connect both your LiveChat and Speechmatics accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Speechmatics (or vice versa).
Absolutely. You can customize how LiveChat data is recorded in Speechmatics. This includes choosing which data fields go into which fields of Speechmatics, setting up custom formats, and filtering out unwanted information.
The data sync between LiveChat and Speechmatics typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveChat and Speechmatics. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn MoreAbout Speechmatics
Speechmatics is a leading provider of automatic speech recognition technology, offering advanced solutions for converting spoken language into text. Their platform is designed to support a wide range of languages and dialects, making it ideal for businesses and developers looking to integrate speech-to-text capabilities into their applications. With a focus on accuracy and speed, Speechmatics serves industries such as media, telecommunications, and customer support, providing tools that enhance accessibility and improve communication.
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