Connect LiveChat and Tookan to Build Intelligent Automations

Choose a Trigger

LiveChat

When this happens...

Choose an Action

Tookan

Automatically do this!

Use the Built-in Integrations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Chat

New Chat

Triggers when the chat is started.

Finished Chat

Finished Chat

Triggers when the chat is ended.

Chat Changed

Chat Changed

Triggers when the tag list for a chat was changed.

Request a new Trigger for LiveChat

Do thisActions

Action is the task that follows automatically within your LiveChat integrations.

Create a Pickup and Delivery Task

Create a Pickup and Delivery Task

Creates a Pick and Delivery Task.

Create a Pickup Task

Create a Pickup Task

Create a new Pick Up Task.

Create an Appointment Task

Create an Appointment Task

Create an Appointment Task.

Create an FOS Workflow Task

Create an FOS Workflow Task

Creates an FOS workflow Task.

Create a Team

Create a Team

Create a New Team.

Create a Manager

Create a Manager

Creates a Manager.

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Frequently Asked Questions

How do I start an integration between LiveChat and Tookan?

To start, connect both your LiveChat and Tookan accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Tookan (or vice versa).

Can we customize how data from LiveChat is recorded in Tookan?

Absolutely. You can customize how LiveChat data is recorded in Tookan. This includes choosing which data fields go into which fields of Tookan, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveChat and Tookan?

The data sync between LiveChat and Tookan typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveChat to Tookan?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveChat and Tookan?

Yes, you can set conditional logic to control the flow of data between LiveChat and Tookan. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

LiveChat

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

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Tookan

About Tookan

Tookan is a comprehensive delivery management platform designed to streamline and optimize your delivery operations. It offers real-time tracking, route optimization, and efficient task management to ensure timely and accurate deliveries.

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