Connect LiveChat and Userflow to Build Intelligent Automations

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LiveChat

When this happens...

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Userflow

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Ready to use LiveChat and Userflow automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Chat

New Chat

Triggers when the chat is started.

Finished Chat

Finished Chat

Triggers when the chat is ended.

Chat Changed

Chat Changed

Triggers when the tag list for a chat was changed.

User Created

User Created

Triggers when a user is created in Userflow.

Group Created

Group Created

Triggers when a group is created in Userflow.

Group Updated

Group Updated

Triggers when a group is updated in Userflow.

Request a new Trigger for LiveChat

Do thisActions

Action is the task that follows automatically within your LiveChat integrations.

Track Event

Track Event

Tracks an event for a user/group.

Delete Group

Delete Group

Delete an existing group for specified group id.

Find Group

Find Group

Finds an existing group

Find User

Find User

Find an existing user.

Create/Update User

Create/Update User

Creates (or updates) a user.

Create/Update Group

Create/Update Group

Updates (or creates) a group.

Request a new Action for LiveChat

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Frequently Asked Questions

How do I start an integration between LiveChat and Userflow?

To start, connect both your LiveChat and Userflow accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Userflow (or vice versa).

Can we customize how data from LiveChat is recorded in Userflow?

Absolutely. You can customize how LiveChat data is recorded in Userflow. This includes choosing which data fields go into which fields of Userflow, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveChat and Userflow?

The data sync between LiveChat and Userflow typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveChat to Userflow?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveChat and Userflow?

Yes, you can set conditional logic to control the flow of data between LiveChat and Userflow. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

LiveChat

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

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Userflow

About Userflow

UserFlow is a tool designed to help developers and product teams build user onboarding flows without coding. It provides interactive guides and in-app messages to enhance user experience.

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