Connect LiveChat and Vistaly to Build Intelligent Automations

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LiveChat

When this happens...

Choose an Action

Vistaly

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Chat

New Chat

Triggers when the chat is started.

Finished Chat

Finished Chat

Triggers when the chat is ended.

Chat Changed

Chat Changed

Triggers when the tag list for a chat was changed.

Request a new Trigger for LiveChat

Do thisActions

Action is the task that follows automatically within your LiveChat integrations.

Create Feedback

Create Feedback

Create a feedback entry in Vistaly from a user's submission, including provider details, optional recipient, timestamp, and page URL.

Add Card Metric

Add Card Metric

Add a numeric metric datapoint to a specific card. Optionally provide a timestamp; leave blank to use the current time.

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Frequently Asked Questions

How do I start an integration between LiveChat and Vistaly?

To start, connect both your LiveChat and Vistaly accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Vistaly (or vice versa).

Can we customize how data from LiveChat is recorded in Vistaly?

Absolutely. You can customize how LiveChat data is recorded in Vistaly. This includes choosing which data fields go into which fields of Vistaly, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveChat and Vistaly?

The data sync between LiveChat and Vistaly typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveChat to Vistaly?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveChat and Vistaly?

Yes, you can set conditional logic to control the flow of data between LiveChat and Vistaly. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

LiveChat

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

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Vistaly

About Vistaly

Vistaly is a comprehensive platform designed to enhance productivity and streamline project management. It offers tools for task management, team collaboration, and efficient workflow automation, making it ideal for businesses looking to optimize their operations.

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