Connect LiveChat and Woodpecker to Build Intelligent Automations
Choose a Trigger
When this happens...
New Chat
Finished Chat
Chat Changed
Choose an Action
Automatically do this!
Blacklist Domain
Create/Update Prospect
Create or Update Prospect in Campaign
Get Prospect Responses
Find Prospect by Email
Stop Follow-Ups
Ready to use LiveChat and Woodpecker automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Chat
Triggers when the chat is started.
Finished Chat
Triggers when the chat is ended.
Chat Changed
Triggers when the tag list for a chat was changed.
Email Opened
Triggers when a prospect opens the email.
Prospect Interested
Triggers when a prospect is marked as INTERESTED.
Prospect Maybe Later
Triggers when a prospect's interest level is marked as MAYBE LATER.
Do thisActions
Action is the task that follows automatically within your LiveChat integrations.
Blacklist Domain
Blocks a domain to automatically stop all ongoing and future messages to prospects within that domain.
Create/Update Prospect
Adds a new prospect or Updates existing prospect in the list of Prospects.
Create or Update Prospect in Campaign
Adds a new prospect or updates existing prospect in a specific campaign by email
Get Prospect Responses
Fetch all prospect's responses by email
Find Prospect by Email
Finds prospect by email address
Stop Follow-Ups
Stop follow-ups planned for this prospect.
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Frequently Asked Questions
To start, connect both your LiveChat and Woodpecker accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Woodpecker (or vice versa).
Absolutely. You can customize how LiveChat data is recorded in Woodpecker. This includes choosing which data fields go into which fields of Woodpecker, setting up custom formats, and filtering out unwanted information.
The data sync between LiveChat and Woodpecker typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveChat and Woodpecker. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn MoreAbout Woodpecker
Woodpeaker is a tool designed to streamline and automate your email outreach campaigns, making it easier to connect with potential clients and partners. It offers features such as personalized email sequences, follow-ups, and analytics to enhance your communication strategy.
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