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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Chat
Triggers when the chat is started.
Finished Chat
Triggers when the chat is ended.
Chat Changed
Triggers when the tag list for a chat was changed.
Do thisActions
Action is the task that follows automatically within your LiveChat integrations.
Create Contact
Create a new contact in Zilus.
Update Contact
Update the details of a existing contact.
Create Contact Group
Create a new contact group in Zilus.
Update Contact Group
Update the details of a specific contact group.
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Frequently Asked Questions
To start, connect both your LiveChat and Zilus accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Zilus (or vice versa).
Absolutely. You can customize how LiveChat data is recorded in Zilus. This includes choosing which data fields go into which fields of Zilus, setting up custom formats, and filtering out unwanted information.
The data sync between LiveChat and Zilus typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveChat and Zilus. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn MoreAbout Zilus
Zilus is a platform designed to streamline communication and enhance collaboration among teams, offering tools for project management, task tracking, and team chat functionalities.
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