When this happens...

Automatically do this!
Find a User
Find an Agent
Find an Organization
Find Tickets
Find Latest Comment
Add Comment to Ticket
Add Tags to Ticket
Create an Organization
Create a User
Remove Tag from Ticket
Update Ticket
Create Ticket
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When this happensTriggers
A trigger is an event that starts a workflow.
Trigger when new ogranization created
Triggers when a new user is created.
Triggers when a new group is created.
Triggers when an existing ticket is updated.
Triggers when a new view is created.
Trigger when new ticket is created.
Action is the task that follows automatically within your Looker Studio integrations.
Search a user's Looker Studio assets.
Retrieves a list of permissions for a given Looker Studio asset.
Finds an existing user by query
Finds an existing Agent by query
Finds an existing organization by query
Finds an existing ticket by query.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Looker Studio and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Looker Studio triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how Looker Studio data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between Looker Studio and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Looker Studio and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Looker is a powerful business intelligence and data analytics platform that helps organizations explore, analyze, and share real-time business insights. It provides a user-friendly interface for creating data-driven reports and dashboards, enabling data teams to collaborate effectively and make informed decisions.
Learn MoreZendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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