
When this happens...

Automatically do this!
Assign Conversation
Add Note
Create Contact
Enable Integrations or automations with these events of LUQA CRM and Helpwise
Create a lead with contact details, priority, owner, and optional address, tax numbers, or comments.
Assign Conversation to User
Adds a Note in the Conversation
Create your contact in Helpwise from your favorite app.

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To start, connect both your LUQA CRM and Helpwise accounts to viaSocket. Once connected, you can set up a workflow where an event in LUQA CRM triggers actions in Helpwise (or vice versa).
Absolutely. You can customize how LUQA CRM data is recorded in Helpwise. This includes choosing which data fields go into which fields of Helpwise, setting up custom formats, and filtering out unwanted information.
The data sync between LUQA CRM and Helpwise typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LUQA CRM and Helpwise. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Luca CRM is a comprehensive customer relationship management tool designed to streamline your sales and customer service processes. With features that enhance contact management, sales tracking, and customer interaction, Luca CRM helps businesses build stronger relationships and improve customer satisfaction.
Learn MoreHelpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.
Learn More