
When this happens...
New Email Received

Automatically do this!
Create Contact
Create FuseDesk Case
Update Contact
Update FuseDesk Case
Find a Contact
List Case
List Unassigned Emails
List Trashed Emails
List All Reps
List Case Tags
List Active Departments
List Departments
List Archived Departments
List Webhooks
List Chats
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new email message is received in a specified inbox.
Triggers when a contact is updated in FuseDesk
Triggers when a contact is created in FuseDesk
Triggers when a new FuseDesk case is created.
Triggers when a new FuseDesk case is updated.
Triggers when a FuseDesk case has been resolved and marked as Closed
Action is the task that follows automatically within your Mailsac integrations.
Delete an email from the inbox using its message ID.
Move an email to Inbox, Spam, or Trash for better organization.
Mark an email as read or unread by toggling its status.
Mark an email as important so it won’t be automatically deleted when your mailbox is full.
Add a label to an email to help organize messages.
Remove a label from a message to ungroup or reorganize it.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Mailsac and FuseDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Mailsac triggers actions in FuseDesk (or vice versa).
Absolutely. You can customize how Mailsac data is recorded in FuseDesk. This includes choosing which data fields go into which fields of FuseDesk, setting up custom formats, and filtering out unwanted information.
The data sync between Mailsac and FuseDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Mailsac and FuseDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Mailsac is a versatile email testing and disposable email service that allows developers and testers to receive and test emails without the need for a permanent email address. It is ideal for testing email workflows, verifying email functionalities, and ensuring that email communications are working as intended in applications.
Learn MoreFuseDesk is an integrated Help Desk and Messaging Platform for sales and customer support case management.
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