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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Email Received
Triggers when a new email message is received in a specified inbox.
New Ticket
Triggers when a new ticket is created.
New Customer
Triggers when a new customer is added.
Customer Updated
Triggers when a customer's details are updated.
New Note on Ticket
Triggers when a new note is added to a ticket.
Ticket Assigned
Triggers when a ticket is assigned to a team member.
Do thisActions
Action is the task that follows automatically within your Mailsac integrations.
Delete Email Message
Delete an email from the inbox using its message ID.
Move Message to Folder
Move an email to Inbox, Spam, or Trash for better organization.
Set Message Read/Unread
Mark an email as read or unread by toggling its status.
Star Message
Mark an email as important so it won’t be automatically deleted when your mailbox is full.
Add Label To Message
Add a label to an email to help organize messages.
Remove Label From Message
Remove a label from a message to ungroup or reorganize it.
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Frequently Asked Questions
To start, connect both your Mailsac and Teamwork Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Mailsac triggers actions in Teamwork Desk (or vice versa).
Absolutely. You can customize how Mailsac data is recorded in Teamwork Desk. This includes choosing which data fields go into which fields of Teamwork Desk, setting up custom formats, and filtering out unwanted information.
The data sync between Mailsac and Teamwork Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Mailsac and Teamwork Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Mailsac
Mailsac is a versatile email testing and disposable email service that allows developers and testers to receive and test emails without the need for a permanent email address. It is ideal for testing email workflows, verifying email functionalities, and ensuring that email communications are working as intended in applications.
Learn MoreAbout Teamwork Desk
Teamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.
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