Connect Mailsac and Zendesk Support to Build Intelligent Automations
Choose a Trigger
When this happens...
New Email Received
Choose an Action
Automatically do this!
Find a User
Find an Agent
Find an Organization
Find Tickets
Find Latest Comment
Add Comment to Ticket
Add Tags to Ticket
Create an Organization
Create a User
Remove Tag from Ticket
Update Ticket
Create Ticket
Use the Built-in Integrations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Email Received
Triggers when a new email message is received in a specified inbox.
New Organization
Trigger when new ogranization created
New User
Triggers when a new user is created.
New Group
Triggers when a new group is created.
Updated Ticket
Triggers when an existing ticket is updated.
New View
Triggers when a new view is created.
Do thisActions
Action is the task that follows automatically within your Mailsac integrations.
Delete Email Message
Delete an email from the inbox using its message ID.
Move Message to Folder
Move an email to Inbox, Spam, or Trash for better organization.
Set Message Read/Unread
Mark an email as read or unread by toggling its status.
Star Message
Mark an email as important so it won’t be automatically deleted when your mailbox is full.
Add Label To Message
Add a label to an email to help organize messages.
Remove Label From Message
Remove a label from a message to ungroup or reorganize it.
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Frequently Asked Questions
To start, connect both your Mailsac and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Mailsac triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how Mailsac data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between Mailsac and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Mailsac and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Mailsac
Mailsac is a versatile email testing and disposable email service that allows developers and testers to receive and test emails without the need for a permanent email address. It is ideal for testing email workflows, verifying email functionalities, and ensuring that email communications are working as intended in applications.
Learn MoreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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