Connect Mailtrap and Crisp
Integrate Mailtrap with Crisp to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send Note Message via Crisp when New Email Delivered to Mailtrap
Create Conversation in Crisp when New Email Delivered to Mailtrap
Change Conversation State in Crisp when New Email Delivered to Mailtrap
Search for a Profile in Crisp when New Email Delivered to Mailtrap
Add Segments to Conversation in Crisp when New Email Delivered to Mailtrap
Popular Mailtrap + Crisp flows
Start from a real workflow other teams are already running.
Choose a trigger
Mailtrap
When this happens...
New Email Delivered
New Email Opened
New Email Recieved
When a contact unsubscribes
Choose an action
Crisp
Automatically do this!
Send Note Message
Create Conversation
Change Conversation State
Search for a Profile
Add Segments to Conversation
Send Text Message
Search for Conversation
Send Note Message via Crisp when New Email Delivered to Mailtrap
Use this flowCreate Conversation in Crisp when New Email Delivered to Mailtrap
Use this flowChange Conversation State in Crisp when New Email Delivered to Mailtrap
Use this flowSearch for a Profile in Crisp when New Email Delivered to Mailtrap
Use this flowAdd Segments to Conversation in Crisp when New Email Delivered to Mailtrap
Use this flowSearch for Conversation in Crisp when New Email Delivered to Mailtrap
Use this flowSend Note Message via Crisp when New Email Opened in Mailtrap
Use this flowChange Conversation State in Crisp when New Email Opened in Mailtrap
Use this flowAdd Segments to Conversation in Crisp when New Email Opened in Mailtrap
Use this flowSearch for Conversation in Crisp when New Email Opened in Mailtrap
Use this flowSupported Triggers & Actions
Everything you can automate between Mailtrap and Crisp.
When this happensTriggers
A trigger is an event that starts a workflow.
New Email Delivered
Runs when new email is delivered to the recipient's mail server for a chosen sending stream or domain.
New Email Opened
Runs when a new email open event occurs in the selected sending stream.
New Email Recieved
Runs when a new email arrives in a selected inbox.
When a contact unsubscribes
Runs the workflow automatically whenever a contact unsubscribes from emails in the selected sending stream.
Do thisActions
Action is the task that follows automatically within your Mailtrap integrations.
Get Contact Lists
Allows you to get the list of your Lists and their IDs.
Create Contact
Creates a new contact.
Create Contact List
Creates a new Contact Lists.
Delete Contact List
Delete existing Contact List.
Delete a Contact
Deletes Contact by his email.
Update Contact
Allows you to update Contact in Mailtrap
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Mailtrap
Mailtrap is an email delivery platform covering email sending (API/SMTP) bundled with inbound email, also featuring email testing (Sandbox), and Email Marketing. It's used by developer and product teams for transactional and bulk email delivery and offers reliable sending tools with built-in deliverability protection, including separation between transactional and bulk email, automatic authentication setup, and analytics insights broken down by mailbox provider.
Learn moreSimilar apps
About Crisp
Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Mailtrap and Crisp accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Mailtrap and Crisp as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Crisp. No coding required.
Yes. You can set up a workflow where Mailtrap triggers actions in Crisp, and a separate workflow where Crisp triggers actions in Mailtrap. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Mailtrap and Crisp. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Mailtrap and Crisp integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
