Integrate Mailtrap with Featurebase to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Feedback Post in Featurebase when New Email Delivered to Mailtrap
Update Feedback Status in Featurebase when New Email Delivered to Mailtrap
Add Voter to Post to Featurebase when New Email Delivered to Mailtrap
List Feedback Posts from Featurebase when New Email Delivered to Mailtrap
Get Feedback Statuses from Featurebase when New Email Delivered to Mailtrap
Start from a real workflow other teams are already running.
Mailtrap
When this happens...
New Email Delivered
New Email Opened
New Email Recieved
When a contact unsubscribes
Featurebase
Automatically do this!
Create Feedback Post
Update Feedback Status
Add Voter to Post
List Feedback Posts
Get Feedback Statuses
List Admins
Create Conversation
Create Or Update Contact
List Companies
Get Conversation Summary
Create Or Update Company
Update Conversation
Create Ticket
List Conversations
Create Or Rename Tag
List Feedback Tags
List Ticket Categories
Create Feedback Post in Featurebase when New Email Delivered to Mailtrap
Use this flowUpdate Feedback Status in Featurebase when New Email Delivered to Mailtrap
Use this flowAdd Voter to Post to Featurebase when New Email Delivered to Mailtrap
Use this flowList Feedback Posts from Featurebase when New Email Delivered to Mailtrap
Use this flowGet Feedback Statuses from Featurebase when New Email Delivered to Mailtrap
Use this flowList Admins from Featurebase when New Email Delivered to Mailtrap
Use this flowCreate Conversation in Featurebase when New Email Delivered to Mailtrap
Use this flowCreate Or Update Contact in Featurebase when New Email Delivered to Mailtrap
Use this flowList Companies from Featurebase when New Email Delivered to Mailtrap
Use this flowGet Conversation Summary from Featurebase when New Email Delivered to Mailtrap
Use this flowEverything you can automate between Mailtrap and Featurebase.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new email is delivered to the recipient's mail server for a chosen sending stream or domain.
Runs when a new email open event occurs in the selected sending stream.
Runs when a new email arrives in a selected inbox.
Runs the workflow automatically whenever a contact unsubscribes from emails in the selected sending stream.
Triggers when a new post is created on your feedback board.
Runs when new post appears
Action is the task that follows automatically within your Mailtrap integrations.
Allows you to get the list of your Lists and their IDs.
Creates a new contact.
Creates a new Contact Lists.
Delete existing Contact List.
Deletes Contact by his email.
Allows you to update Contact in Mailtrap

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Mailtrap is an email delivery platform covering email sending (API/SMTP) bundled with inbound email, also featuring email testing (Sandbox), and Email Marketing. It's used by developer and product teams for transactional and bulk email delivery and offers reliable sending tools with built-in deliverability protection, including separation between transactional and bulk email, automatic authentication setup, and analytics insights broken down by mailbox provider.
Learn moreFeaturebase is a feedback management tool that helps you prioritize user feedback and make correct product decisions.
Learn moreSign up for a free viaSocket account, then authorize both your Mailtrap and Featurebase accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Mailtrap and Featurebase as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Featurebase. No coding required.
Yes. You can set up a workflow where Mailtrap triggers actions in Featurebase, and a separate workflow where Featurebase triggers actions in Mailtrap. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Mailtrap and Featurebase. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Mailtrap and Featurebase integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.