Integrations Mastodon Fediverse BoldDesk
Mastodon Fediverse + BoldDesk

Connect Mastodon Fediverse and BoldDesk to Build Intelligent Automations

Choose a Trigger

Mastodon Fediverse

When this happens...

Choose an Action

BoldDesk

Automatically do this!

Enable Integrations or automations with these events of Mastodon Fediverse and BoldDesk

Enable Integrations or automations with these events of Mastodon Fediverse and BoldDesk

Actions

Create Post

Create Post

This function sends a request to the platform's API to create a new post with the provided content, visibility, and other optional parameters like hashtags, mentions, and media attachments.

Create Ticket

Create Ticket

Creates a new support ticket in BoldDesk.

Update Ticket

Update Ticket

Updates an existing support ticket with new information.

Create Contact

Create Contact

Create a new contact.

Create Contact Group

Create Contact Group

Create a new contact group.

Create Ticket Note

Create Ticket Note

Create note to an existing ticket.

Explore more automations built by businesses and experts

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between Mastodon Fediverse and BoldDesk?

To start, connect both your Mastodon Fediverse and BoldDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Mastodon Fediverse triggers actions in BoldDesk (or vice versa).

Can we customize how data from Mastodon Fediverse is recorded in BoldDesk?

Absolutely. You can customize how Mastodon Fediverse data is recorded in BoldDesk. This includes choosing which data fields go into which fields of BoldDesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Mastodon Fediverse and BoldDesk?

The data sync between Mastodon Fediverse and BoldDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Mastodon Fediverse to BoldDesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Mastodon Fediverse and BoldDesk?

Yes, you can set conditional logic to control the flow of data between Mastodon Fediverse and BoldDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Mastodon Fediverse

About Mastodon Fediverse

Seamlessly automate your Mastodon posts with Unshape.

Learn More
BoldDesk

About BoldDesk

BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.

Learn More