Integrations mentortools Teamwork Desk
mentortools + Teamwork Desk

Connect mentortools and Teamwork Desk to Build Intelligent Automations

Choose a Trigger

mentortools

When this happens...

Choose an Action

Teamwork Desk

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Ticket

New Ticket

Triggers when a new ticket is created.

New Customer

New Customer

Triggers when a new customer is added.

Customer Updated

Customer Updated

Triggers when a customer's details are updated.

New Note on Ticket

New Note on Ticket

Triggers when a new note is added to a ticket.

Ticket Assigned

Ticket Assigned

Triggers when a ticket is assigned to a team member.

Ticket Unassigned

Ticket Unassigned

Ticket Unassigned

Do thisActions

Action is the task that follows automatically within your mentortools integrations.

Get Courses

Get Courses

Get simplified list of courses

Create Courses

Create Courses

Total Courses

Total Courses

Get total count of courses

Course info by ID

Course info by ID

Get course info by ID (simple info)

Get module by ID

Get module by ID

Get module info by ID

Get Module information

Get Module information

Get detailed module information

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Frequently Asked Questions

How do I start an integration between mentortools and Teamwork Desk?

To start, connect both your mentortools and Teamwork Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in mentortools triggers actions in Teamwork Desk (or vice versa).

Can we customize how data from mentortools is recorded in Teamwork Desk?

Absolutely. You can customize how mentortools data is recorded in Teamwork Desk. This includes choosing which data fields go into which fields of Teamwork Desk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between mentortools and Teamwork Desk?

The data sync between mentortools and Teamwork Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from mentortools to Teamwork Desk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between mentortools and Teamwork Desk?

Yes, you can set conditional logic to control the flow of data between mentortools and Teamwork Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

mentortools

About mentortools

Mentortools is a platform designed to facilitate online learning and mentorship programs. It provides tools for creating, managing, and delivering educational content, making it easier for mentors and educators to connect with learners and track their progress.

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Teamwork Desk

About Teamwork Desk

Teamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.

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