IntegrationsMicrosoft TeamsZendesk Sell
Microsoft Teams + Zendesk Sell

Connect Microsoft Teams and Zendesk Sell to Build Intelligent Automations

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Microsoft Teams

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Channel Message

New Channel Message

Triggers when a new message is posted in a channel.

New Channel

New Channel

Trigger when new cchannel is created

New Chat Message

New Chat Message

Triggers when new message is received in a chat

New Reply to Message

New Reply to Message

Triggers when a new reply is added to a message in a channel.

New Chat

New Chat

Triggers when new chat is created.

New Product in Catalog

New Product in Catalog

Triggers when a new product is added in catalog

Do thisActions

Action is the task that follows automatically within your Microsoft Teams integrations.

Send Channel Message

Send Channel Message

Sends a message to a specific channel in Microsoft Teams.

Create Channel

Create Channel

Creates a new channel within a specified team in Microsoft Teams.

Create Private Channel

Create Private Channel

Create a new private channel in a team.

Reply to Channel Message

Reply to Channel Message

Creates a reply to a channel message

Send Chat Message

Send Chat Message

Sends a message in existing chat.

Get all Chats

Get all Chats

Get an all existing chats.

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Step by step guides to integrate Microsoft Teams and Zendesk Sell

Frequently Asked Questions

How do I start an integration between Microsoft Teams and Zendesk Sell?

To start, connect both your Microsoft Teams and Zendesk Sell accounts to viaSocket. Once connected, you can set up a workflow where an event in Microsoft Teams triggers actions in Zendesk Sell (or vice versa).

Can we customize how data from Microsoft Teams is recorded in Zendesk Sell?

Absolutely. You can customize how Microsoft Teams data is recorded in Zendesk Sell. This includes choosing which data fields go into which fields of Zendesk Sell, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Microsoft Teams and Zendesk Sell?

The data sync between Microsoft Teams and Zendesk Sell typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Microsoft Teams to Zendesk Sell?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Microsoft Teams and Zendesk Sell?

Yes, you can set conditional logic to control the flow of data between Microsoft Teams and Zendesk Sell. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Microsoft Teams

About Microsoft Teams

Microsoft Teams is a collaboration platform that integrates people, content, and tools to enhance teamwork and communication. It offers chat, video conferencing, file sharing, and app integration to streamline workflows and improve productivity.

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Zendesk Sell

About Zendesk Sell

Elevate your sales process with Zendesk Sell, a powerful sales automation and CRM platform designed to help you close deals faster and build stronger customer relationships.

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