Integrate Microsoft Outlook with MSG91 to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Contact in Microsoft Outlook when WhatsApp Delivery Report Arrives in MSG91
Create Draft Email in Microsoft Outlook when WhatsApp Delivery Report Arrives in MSG91
Create Calendar Event in Microsoft Outlook when WhatsApp Delivery Report Arrives in MSG91
Cancel Calendar Event in Microsoft Outlook when WhatsApp Delivery Report Arrives in MSG91
Send Email via Microsoft Outlook when WhatsApp Delivery Report Arrives in MSG91
Start from a real workflow other teams are already running.
Microsoft Outlook
When this happens...
When a new contact is created
When a new email is received
New Calendar Event Created
MSG91
Automatically do this!
Send Campaign
Send Template SMS
Send a Mail
Create or Update Contact in Segmento
Update Contact In Segmento
Search a specific contact in Segmento
Schedule a Template SMS
Find Campaign Template Details
List WhatsApp Templates
Send WhatsApp Template Message
Validate Email Address
Get all Contacts in a Phonebook
Get a Contact in Phonebook
Get all Segment
Create User Event
Check Template Status
Send WhatsApp Message
Generate Short URL
Verify OTP
Resend OTP
OTP Analytics
Send OTP via Widget
Resend Widget OTP
Verify Widget OTP
Verify Widget Token
Make a Voice Call
Send Voice Message
Send RCS Template Message
Create Alert
Close Alert
Send Mail via Hello
Search Tickets
List Email Domains
Create Contact in Microsoft Outlook when WhatsApp Delivery Report Arrives in MSG91
Use this flowCreate Draft Email in Microsoft Outlook when WhatsApp Delivery Report Arrives in MSG91
Use this flowCreate Calendar Event in Microsoft Outlook when WhatsApp Delivery Report Arrives in MSG91
Use this flowCancel Calendar Event in Microsoft Outlook when WhatsApp Delivery Report Arrives in MSG91
Use this flowSend Email via Microsoft Outlook when WhatsApp Delivery Report Arrives in MSG91
Use this flowUpdate Contact in Microsoft Outlook when WhatsApp Delivery Report Arrives in MSG91
Use this flowFind Contacts in Microsoft Outlook when WhatsApp Delivery Report Arrives in MSG91
Use this flowGet User Details in Microsoft-outlook when WhatsApp Delivery Report Arrives in MSG91
Use this flowList Contact Folders from Microsoft Outlook when WhatsApp Delivery Report Arrives in MSG91
Use this flowList Messages from Microsoft Outlook when WhatsApp Delivery Report Arrives in MSG91
Use this flowEverything you can automate between Microsoft Outlook and MSG91.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs the workflow automatically whenever a new contact is created in the account or in the selected contact folder.
Runs the workflow automatically whenever a new email is received in the account.
Runs the workflow automatically whenever a new calendar event is created in the connected account.
Runs when a new inbound or outbound WhatsApp delivery report arrives.
Runs when an SMS sent from your account receives a delivery confirmation.
Runs when a new outbound or inbound voice call is made or received.
Action is the task that follows automatically within your Microsoft Outlook integrations.
Fix folder dropdown pagination/search globals, tighten email validation, remove whereClause, update help text
Create a draft email with subject, body, and recipients (To, CC, BCC); auto-detect HTML or plain-text body and accept comma- or semicolon-separated recipient lists.
Create a calendar event with title, date/time (or all-day), timezone, attendees, location, description, and optional reminders.
Remove an event from your Outlook calendar.
Send an email from your Outlook account, including importance level and optional custom headers.
Apply review fixes to Update Contact: add record selector label, update fields placeholder, conditionally show additional details group, and refactor folder/contact dropdowns to reusable components.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Step-by-step video tutorials to help you connect apps, automate workflows, and save time.

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Microsoft Outlook is an email service developed by Microsoft, primarily used for managing emails, calendars, tasks, and contacts. It integrates seamlessly with other Microsoft services and offers various features like email sorting, search functionality, and connection to various third-party apps
Learn moreMSG91 is a cloud communication platform that provides APIs for SMS, WhatsApp, voice, email, RCS, OTP, and customer engagement automation for businesses.
Learn moreSign up for a free viaSocket account, then authorize both your Microsoft Outlook and MSG91 accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Microsoft Outlook and MSG91 as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach MSG91. No coding required.
Yes. You can set up a workflow where Microsoft Outlook triggers actions in MSG91, and a separate workflow where MSG91 triggers actions in Microsoft Outlook. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Microsoft Outlook and MSG91. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Microsoft Outlook and MSG91 integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.