IntegrationsmiteZendesk Support
mite + Zendesk Support

Connect mite and Zendesk Support to Build Intelligent Automations

Choose a Trigger

mite

When this happens...

Choose an Action

Zendesk Support

Automatically do this!

Use the Built-in Integrations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Organization

New Organization

Trigger when new ogranization created

New User

New User

Triggers when a new user is created.

New Group

New Group

Triggers when a new group is created.

Updated Ticket

Updated Ticket

Triggers when an existing ticket is updated.

New View

New View

Triggers when a new view is created.

New  Ticket

New Ticket

Trigger when new ticket is created.

Do thisActions

Action is the task that follows automatically within your mite integrations.

Create Service

Create Service

Creates a service.

Create Customer

Create Customer

Creates a Customer.

Create project

Create project

Creates a Project.

Delete Customer

Delete Customer

Delete an existing customer.

Delete Service

Delete Service

Delete an existing service.

Delete Project

Delete Project

Delete an existing Project.

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between mite and Zendesk Support?

To start, connect both your mite and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in mite triggers actions in Zendesk Support (or vice versa).

Can we customize how data from mite is recorded in Zendesk Support?

Absolutely. You can customize how mite data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.

How often does the data sync between mite and Zendesk Support?

The data sync between mite and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from mite to Zendesk Support?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between mite and Zendesk Support?

Yes, you can set conditional logic to control the flow of data between mite and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

mite

About mite

Mite is a time tracking tool designed to help businesses and freelancers efficiently manage their time and projects. It offers features such as time tracking, reporting, and invoicing, making it easier to keep track of work hours and project progress.

Learn More
Zendesk Support

About Zendesk Support

Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.

Learn More