Connect Moderation API and call tools pcc to Build Intelligent Automations
Enable Integrations or automations with these events of Moderation API and call tools pcc
Enable Integrations or automations with these events of Moderation API and call tools pcc
Actions
Create an action
Creates a queue action with configurable behavior and possible values
List wordlists
List a wordlists
Update wordlist
Update a wordlist
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Frequently Asked Questions
To start, connect both your Moderation API and call tools pcc accounts to viaSocket. Once connected, you can set up a workflow where an event in Moderation API triggers actions in call tools pcc (or vice versa).
Absolutely. You can customize how Moderation API data is recorded in call tools pcc. This includes choosing which data fields go into which fields of call tools pcc, setting up custom formats, and filtering out unwanted information.
The data sync between Moderation API and call tools pcc typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Moderation API and call tools pcc. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Moderation API
Automatically detect and hide personal information like email addresses and phone numbers - even if the user is trying to bypass detection!
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About call tools pcc
Call Tools is a multi-channel cloud contact center and hosted pbx with a data centric focus.
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