
When this happens...
New Event
Modified Event

Automatically do this!
Find a User
Find an Agent
Find an Organization
Find Tickets
Find Latest Comment
Add Comment to Ticket
Add Tags to Ticket
Create an Organization
Create a User
Remove Tag from Ticket
Update Ticket
Create Ticket
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new event is created.
Triggers when an event is updated.
Trigger when new ogranization created
Triggers when a new user is created.
Triggers when a new group is created.
Triggers when an existing ticket is updated.
Action is the task that follows automatically within your Modern Events Calendar integrations.
List all events.
Finds an existing user by query
Finds an existing Agent by query
Finds an existing organization by query
Finds an existing ticket by query.
Find the latest comment on a ticket

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Modern Events Calendar and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Modern Events Calendar triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how Modern Events Calendar data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between Modern Events Calendar and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Modern Events Calendar and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Modern Events Calendar is a responsive, mobile-friendly, FREE, and comprehensive events management plugin which is extremely user-friendly and well-designed for displaying the events calendar on the websites, ever easier.
Learn MoreZendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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