
When this happens...
New User Joins
Item Column Value Changes
Board Created Or Updated
New Item Created
Subitem Is Updated
New SubItem Created
New Item Added to Board
Item Moves to a Group
New Subitem Created

Automatically do this!
Create SMS Action
Create Transfer Call Action
Create Information Extractor Yes No Action
Create Information Extractor Open Question Action
Create Call
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new user joins
Runs when a column value on a board is updated.
Runs when a board is created or updated
Runs when a new item is created on a board.
Runs when a subitem is updated on a board.
Runs when a new subitem is created on a board.
Action is the task that follows automatically within your monday.com integrations.
Create a new board
Archives a board to remove it from active boards while preserving its data.
Get column values for an item
Add a new column to a board with the selected type and title.
Create a new group on a specified monday.com board.
Deletes an item from a monday.com board.

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To start, connect both your monday.com and Synthflow AI accounts to viaSocket. Once connected, you can set up a workflow where an event in monday.com triggers actions in Synthflow AI (or vice versa).
Absolutely. You can customize how monday.com data is recorded in Synthflow AI. This includes choosing which data fields go into which fields of Synthflow AI, setting up custom formats, and filtering out unwanted information.
The data sync between monday.com and Synthflow AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between monday.com and Synthflow AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
monday.com is a work operating system that powers teams to run projects and workflows with confidence. It's a simple but intuitive tool that enables people to manage work, meet deadlines, and build a culture of transparency.
Learn MoreSynthflow AI is a no-code platform for creating voice AI agents that automate inbound and outbound phone calls, from answering questions to booking appointments and sending SMS follow-ups at scale. It targets contact centers and BPOs with enterprise-ready, white-label agents, 200+ integrations, and multilingual support to reduce costs and improve response rates
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