Integrate MSG91 with Kommo to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Company in Kommo when WhatsApp Delivery Report Arrives in MSG91
Create Contact in Kommo when WhatsApp Delivery Report Arrives in MSG91
Create Lead in Kommo when WhatsApp Delivery Report Arrives in MSG91
Create Link in Kommo when WhatsApp Delivery Report Arrives in MSG91
Create Task in Kommo when WhatsApp Delivery Report Arrives in MSG91
Start from a real workflow other teams are already running.
MSG91
When this happens...
WhatsApp Delivery Report Arrives
SMS Delivery Confirmation Arrives
New Voice Call
RCS Delivery Report Received
OTP Sent
New Email Delivery Reports
New Push Notification
New Ticket Arrives
New Call Completed
Kommo
Automatically do this!
Create Company
Create Contact
Create Lead
Create Link
Create Task
Update Lead
Update Company
Find Lead
List Leads
Create Company in Kommo when WhatsApp Delivery Report Arrives in MSG91
Use this flowCreate Contact in Kommo when WhatsApp Delivery Report Arrives in MSG91
Use this flowCreate Lead in Kommo when WhatsApp Delivery Report Arrives in MSG91
Use this flowCreate Link in Kommo when WhatsApp Delivery Report Arrives in MSG91
Use this flowCreate Task in Kommo when WhatsApp Delivery Report Arrives in MSG91
Use this flowUpdate Lead in Kommo when WhatsApp Delivery Report Arrives in MSG91
Use this flowUpdate Company in Kommo when WhatsApp Delivery Report Arrives in MSG91
Use this flowFind Lead in Kommo when WhatsApp Delivery Report Arrives in MSG91
Use this flowList Leads from Kommo when WhatsApp Delivery Report Arrives in MSG91
Use this flowCreate Company in Kommo when New Voice Call in MSG91
Use this flowEverything you can automate between MSG91 and Kommo.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new inbound or outbound WhatsApp delivery report arrives.
Runs when an SMS sent from your account receives a delivery confirmation.
Runs when a new outbound or inbound voice call is made or received.
Runs when a delivery report for an RCS message is received for messages sent or received.
Runs when an OTP is sent using MSG91's SendOTP service.
Runs when a delivery report for an email is received.
Action is the task that follows automatically within your MSG91 integrations.
Send the selected campaign
Send a selected SMS template to one or more phone numbers and optionally fill template variables.
Send a mail using a template.
Create or update contact
Update a contact in Segmento
Search email, phone or any other field data using filter

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Step-by-step video tutorials to help you connect apps, automate workflows, and save time.

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MSG91 is a cloud communication platform that provides APIs for SMS, WhatsApp, voice, email, RCS, OTP, and customer engagement automation for businesses.
Learn moreKommo is a messaging-powered CRM that helps you engage with your customers on a whole new level. It's a versatile, cloud-based sales automation tool that enables you to manage leads and monitor your sales pipeline in only a few clicks.
Learn moreSign up for a free viaSocket account, then authorize both your MSG91 and Kommo accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between MSG91 and Kommo as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Kommo. No coding required.
Yes. You can set up a workflow where MSG91 triggers actions in Kommo, and a separate workflow where Kommo triggers actions in MSG91. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between MSG91 and Kommo. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire MSG91 and Kommo integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.