Integrate MSG91 with Mux to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Assets in Mux when WhatsApp Delivery Report Arrives in MSG91
Create a Playback ID in Mux when WhatsApp Delivery Report Arrives in MSG91
Create a Transcription Vocabulary in Mux when WhatsApp Delivery Report Arrives in MSG91
Delete Transcription Vocabulary from Mux when WhatsApp Delivery Report Arrives in MSG91
Update Transcription Vocabulary in Mux when WhatsApp Delivery Report Arrives in MSG91
Start from a real workflow other teams are already running.
MSG91
When this happens...
WhatsApp Delivery Report Arrives
SMS Delivery Confirmation Arrives
New Voice Call
RCS Delivery Report Received
OTP Sent
New Email Delivery Reports
New Push Notification
New Ticket Arrives
New Call Completed
Mux
Automatically do this!
Create Assets
Create a Playback ID
Create a Transcription Vocabulary
Delete Transcription Vocabulary
Update Transcription Vocabulary
Delete Asset
Update Asset
Delete Playback ID
Create New Direct Upload URL
Create Asset Track
Create Assets in Mux when WhatsApp Delivery Report Arrives in MSG91
Use this flowCreate a Playback ID in Mux when WhatsApp Delivery Report Arrives in MSG91
Use this flowCreate a Transcription Vocabulary in Mux when WhatsApp Delivery Report Arrives in MSG91
Use this flowDelete Transcription Vocabulary from Mux when WhatsApp Delivery Report Arrives in MSG91
Use this flowUpdate Transcription Vocabulary in Mux when WhatsApp Delivery Report Arrives in MSG91
Use this flowDelete Asset from Mux when WhatsApp Delivery Report Arrives in MSG91
Use this flowUpdate Asset in Mux when WhatsApp Delivery Report Arrives in MSG91
Use this flowDelete Playback ID from Mux when WhatsApp Delivery Report Arrives in MSG91
Use this flowCreate New Direct Upload URL in Mux when WhatsApp Delivery Report Arrives in MSG91
Use this flowCreate Asset Track in Mux when WhatsApp Delivery Report Arrives in MSG91
Use this flowEverything you can automate between MSG91 and Mux.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new inbound or outbound WhatsApp delivery report arrives.
Runs when an SMS sent from your account receives a delivery confirmation.
Runs when a new outbound or inbound voice call is made or received.
Runs when a delivery report for an RCS message is received for messages sent or received.
Runs when an OTP is sent using MSG91's SendOTP service.
Runs when a delivery report for an email is received.
Action is the task that follows automatically within your MSG91 integrations.
Send the selected campaign
Send a selected SMS template to one or more phone numbers and optionally fill template variables.
Send a mail using a template.
Create or update contact
Update a contact in Segmento
Search email, phone or any other field data using filter

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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MSG91 is a cloud communication platform that provides APIs for SMS, WhatsApp, voice, email, RCS, OTP, and customer engagement automation for businesses.
Learn moreMux is a powerful platform designed to provide video infrastructure for developers. It offers tools and APIs to help developers build high-quality video experiences, including video streaming, hosting, and analytics. Mux simplifies the process of integrating video into applications, making it easier for developers to deliver seamless video content to their users.
Learn moreSign up for a free viaSocket account, then authorize both your MSG91 and Mux accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between MSG91 and Mux as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Mux. No coding required.
Yes. You can set up a workflow where MSG91 triggers actions in Mux, and a separate workflow where Mux triggers actions in MSG91. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between MSG91 and Mux. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire MSG91 and Mux integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.