Integrate MSG91 with MyOperator to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Alert in MSG91 when New Call Received in MyOperator
Send WhatsApp Message via MSG91 when New Call Received in MyOperator
Initiate Anonymous Call via MyOperator when New Push Notification via MSG91
Initiate user call through MyOperator when New Email Delivery Reports from MSG91
Initiate user call through MyOperator when OTP Sent via MSG91
Start from a real workflow other teams are already running.
MSG91
When this happens...
When a new whatsapp event arrives
SMS Delivery Confirmation Arrives
New Voice Call
RCS Delivery Report Received
OTP Sent
New Email Delivery Reports
New Push Notification
New Ticket Arrives
New Call Completed
MyOperator
Automatically do this!
Initiate user call
Initiate Anonymous Call
Create Alert in MSG91 when New Call Received in MyOperator
Use this flowSend WhatsApp Message via MSG91 when New Call Received in MyOperator
Use this flowInitiate Anonymous Call via MyOperator when New Push Notification via MSG91
Use this flowInitiate user call through MyOperator when New Email Delivery Reports from MSG91
Use this flowInitiate user call through MyOperator when OTP Sent via MSG91
Use this flowInitiate Anonymous Call via MyOperator when New Email Delivery Reports from MSG91
Use this flowInitiate Anonymous Call via MyOperator when SMS Delivery Confirmation Arrives from MSG91
Use this flowInitiate user call through MyOperator when New Push Notification via MSG91
Use this flowInitiate user call through MyOperator when RCS Delivery Report Received from MSG91
Use this flowSend WhatsApp Template Message via MSG91 when New Call Received in MyOperator
Use this flowEverything you can automate between MSG91 and MyOperator.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs the workflow automatically whenever a new inbound or outbound WhatsApp delivery report arrives.
Runs when an SMS sent from your account receives a delivery confirmation.
Runs when a new outbound or inbound voice call is made or received.
Runs when a delivery report for an RCS message is received for messages sent or received.
Runs when an OTP is sent using MSG91's SendOTP service.
Runs when a delivery report for an email is received.
Action is the task that follows automatically within your MSG91 integrations.
Send the selected campaign
Send a selected SMS template to one or more phone numbers and optionally fill template variables.
Send a mail using a template.
Create or update contact
Update a contact in Segmento
Search email, phone or any other field data using filter

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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MSG91 is a cloud communication platform that provides APIs for SMS, WhatsApp, voice, email, RCS, OTP, and customer engagement automation for businesses.
Learn moreMyOperator is a cloud-based call management system designed to streamline and enhance business communication. It offers features such as call tracking, call recording, and virtual numbers to help businesses manage their customer interactions efficiently. With MyOperator, businesses can improve their customer support and ensure seamless communication with clients.
Learn moreSign up for a free viaSocket account, then authorize both your MSG91 and MyOperator accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between MSG91 and MyOperator as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach MyOperator. No coding required.
Yes. You can set up a workflow where MSG91 triggers actions in MyOperator, and a separate workflow where MyOperator triggers actions in MSG91. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between MSG91 and MyOperator. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire MSG91 and MyOperator integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.