Connect MSG91 and Odoo to Build Intelligent Automations

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MSG91

When this happens...

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Odoo

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Ready to use MSG91 and Odoo automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

WhatsApp Delivery Report Arrives

WhatsApp Delivery Report Arrives

Runs when a new inbound or outbound WhatsApp delivery report arrives.

SMS Delivery Confirmation Arrives

SMS Delivery Confirmation Arrives

Runs when an SMS sent from your account receives a delivery confirmation.

New Voice Call

New Voice Call

Runs when a new outbound or inbound voice call is made or received.

RCS Delivery Report Received

RCS Delivery Report Received

Runs when a delivery report for an RCS message is received for messages sent or received.

OTP Sent

OTP Sent

Runs when an OTP is sent using MSG91's SendOTP service.

New Email Delivery Reports

New Email Delivery Reports

Runs when a delivery report for an email is received.

Do thisActions

Action is the task that follows automatically within your MSG91 integrations.

Send Campaign

Send Campaign

Send the selected campaign to recipients.

Send Template SMS

Send Template SMS

Send a selected SMS template to one or more phone numbers and optionally fill template variables.

Send a Mail

Send a Mail

Send a mail using a template.

Create or Update Contact in Segmento

Create or Update Contact in Segmento

Add a contact to the selected MSG91 Segmento phonebook, or update an existing contact when the same Contact_id is provided.

Update Contact in Segmento

Update Contact in Segmento

Update an existing contact in a MSG91 Segmento phonebook using the contact's Contact_id and provided field values.

Search a specific contact in Segmento

Search a specific contact in Segmento

Search email, phone or any other field data using filter

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Frequently Asked Questions

How do I start an integration between MSG91 and Odoo?

To start, connect both your MSG91 and Odoo accounts to viaSocket. Once connected, you can set up a workflow where an event in MSG91 triggers actions in Odoo (or vice versa).

Can we customize how data from MSG91 is recorded in Odoo?

Absolutely. You can customize how MSG91 data is recorded in Odoo. This includes choosing which data fields go into which fields of Odoo, setting up custom formats, and filtering out unwanted information.

How often does the data sync between MSG91 and Odoo?

The data sync between MSG91 and Odoo typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from MSG91 to Odoo?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between MSG91 and Odoo?

Yes, you can set conditional logic to control the flow of data between MSG91 and Odoo. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

MSG91

About MSG91

MSG91 is a powerful communication platform that enables businesses to send transactional SMS, emails, voice calls, and WhatsApp messages with ease. It also offers a dedicated OTP service for secure two-factor authentication, helping companies deliver fast, reliable, and scalable communication to their users.

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Odoo

About Odoo

Odoo is a comprehensive suite of open-source business applications that covers all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, and more. It is designed to streamline business processes and improve productivity by providing a fully integrated and customizable platform.

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