Integrate MSG91 with Runrun.it to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Client in Runrun when WhatsApp Delivery Report Arrives in MSG91
Create Project in Runrun when WhatsApp Delivery Report Arrives in MSG91
Create Task in Runrun.it when WhatsApp Delivery Report Arrives in MSG91
Create Team on Runrun.it when WhatsApp Delivery Report Arrives in MSG91
Update Team in Runrun.it when WhatsApp Delivery Report Arrives in MSG91
Start from a real workflow other teams are already running.
MSG91
When this happens...
WhatsApp Delivery Report Arrives
SMS Delivery Confirmation Arrives
New Voice Call
RCS Delivery Report Received
OTP Sent
New Email Delivery Reports
New Push Notification
New Ticket Arrives
New Call Completed
Runrun.it
Automatically do this!
Create Client
Create Project
Create Task
Create Team
Update Team
Delete Task
Update Client
Add Task Comment
Create Client in Runrun when WhatsApp Delivery Report Arrives in MSG91
Use this flowCreate Project in Runrun when WhatsApp Delivery Report Arrives in MSG91
Use this flowCreate Task in Runrun.it when WhatsApp Delivery Report Arrives in MSG91
Use this flowCreate Team on Runrun.it when WhatsApp Delivery Report Arrives in MSG91
Use this flowUpdate Team in Runrun.it when WhatsApp Delivery Report Arrives in MSG91
Use this flowDelete Task in Runrun when WhatsApp Delivery Report Arrives in MSG91
Use this flowUpdate Client in Runrun when WhatsApp Delivery Report Arrives in MSG91
Use this flowAdd Task Comment in Runrun.it when WhatsApp Delivery Report Arrives in MSG91
Use this flowCreate Client in Runrun when SMS Delivery Confirmation Arrives from MSG91
Use this flowCreate Project in Runrun when SMS Delivery Confirmation Arrives from MSG91
Use this flowEverything you can automate between MSG91 and Runrun.it.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new inbound or outbound WhatsApp delivery report arrives.
Runs when an SMS sent from your account receives a delivery confirmation.
Runs when a new outbound or inbound voice call is made or received.
Runs when a delivery report for an RCS message is received for messages sent or received.
Runs when an OTP is sent using MSG91's SendOTP service.
Runs when a delivery report for an email is received.
Action is the task that follows automatically within your MSG91 integrations.
Send the selected campaign
Send a selected SMS template to one or more phone numbers and optionally fill template variables.
Send a mail using a template.
Create or update contact
Update a contact in Segmento
Search email, phone or any other field data using filter

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
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MSG91 is a cloud communication platform that provides APIs for SMS, WhatsApp, voice, email, RCS, OTP, and customer engagement automation for businesses.
Learn moreRunrun is a comprehensive project management and time tracking tool designed to help teams streamline their workflows, manage tasks efficiently, and track time spent on various projects. It offers features like task assignment, progress tracking, and detailed reporting to enhance productivity and collaboration.
Learn moreSign up for a free viaSocket account, then authorize both your MSG91 and Runrun.it accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between MSG91 and Runrun.it as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Runrun.it. No coding required.
Yes. You can set up a workflow where MSG91 triggers actions in Runrun.it, and a separate workflow where Runrun.it triggers actions in MSG91. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between MSG91 and Runrun.it. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire MSG91 and Runrun.it integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.