Integrate MSG91 with Shiptheory to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Product in Shiptheory when When a new whatsapp event arrives in MSG91
Create Shipment with Shiptheory when When a new whatsapp event arrives in MSG91
Create a Tag in Shiptheory when When a new whatsapp event arrives in MSG91
Update a Tag in Shiptheory when When a new whatsapp event arrives in MSG91
Update a Product in Shiptheory when When a new whatsapp event arrives in MSG91
Start from a real workflow other teams are already running.
MSG91
When this happens...
When a new whatsapp event arrives
SMS Delivery Confirmation Arrives
New Voice Call
RCS Delivery Report Received
OTP Sent
New Email Delivery Reports
New Push Notification
New Ticket Arrives
New Call Completed
Shiptheory
Automatically do this!
Create Product
Create Shipment
Create a Tag
Update a Tag
Update a Product
Create Product in Shiptheory when When a new whatsapp event arrives in MSG91
Use this flowCreate Shipment with Shiptheory when When a new whatsapp event arrives in MSG91
Use this flowCreate a Tag in Shiptheory when When a new whatsapp event arrives in MSG91
Use this flowUpdate a Tag in Shiptheory when When a new whatsapp event arrives in MSG91
Use this flowUpdate a Product in Shiptheory when When a new whatsapp event arrives in MSG91
Use this flowCreate Product in Shiptheory when SMS Delivery Confirmation Arrives from MSG91
Use this flowCreate Shipment with Shiptheory when SMS Delivery Confirmation Arrives from MSG91
Use this flowCreate a Tag in Shiptheory when SMS Delivery Confirmation Arrives from MSG91
Use this flowUpdate a Tag in Shiptheory when SMS Delivery Confirmation Arrives from MSG91
Use this flowUpdate a Product in Shiptheory when SMS Delivery Confirmation Arrives from MSG91
Use this flowEverything you can automate between MSG91 and Shiptheory.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs the workflow automatically whenever a new inbound or outbound WhatsApp delivery report arrives.
Runs when an SMS sent from your account receives a delivery confirmation.
Runs when a new outbound or inbound voice call is made or received.
Runs when a delivery report for an RCS message is received for messages sent or received.
Runs when an OTP is sent using MSG91's SendOTP service.
Runs when a delivery report for an email is received.
Action is the task that follows automatically within your MSG91 integrations.
Send the selected campaign
Send a selected SMS template to one or more phone numbers and optionally fill template variables.
Send a mail using a template.
Create or update contact
Update a contact in Segmento
Search email, phone or any other field data using filter

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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MSG91 is a cloud communication platform that provides APIs for SMS, WhatsApp, voice, email, RCS, OTP, and customer engagement automation for businesses.
Learn moreAutomate your shipping processes for greater efficiency and reliability by integrating with Shiptheory. Access various carrier APIs to streamline your shipping operations and ensure smooth delivery management.
Learn moreSign up for a free viaSocket account, then authorize both your MSG91 and Shiptheory accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between MSG91 and Shiptheory as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Shiptheory. No coding required.
Yes. You can set up a workflow where MSG91 triggers actions in Shiptheory, and a separate workflow where Shiptheory triggers actions in MSG91. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between MSG91 and Shiptheory. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire MSG91 and Shiptheory integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.