Integrate MSG91 with Simpro to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send Campaign via MSG91 when Company Customer Updated in Simpro
Send Template SMS via MSG91 when Company Customer Updated in Simpro
Send a Mail via MSG91 when Company Customer Updated in Simpro
Create or Update Contact in Segmento in MSG91 when Company Customer Updated in Simpro
Update Contact In Segmento in MSG91 Segmento when Company Customer Updated in Simpro
Start from a real workflow other teams are already running.
MSG91
When this happens...
When a new whatsapp event arrives
SMS Delivery Confirmation Arrives
New Voice Call
RCS Delivery Report Received
OTP Sent
New Email Delivery Reports
New Push Notification
New Ticket Arrives
New Call Completed
Simpro
Automatically do this!
Create Contact
Create Company Customer
Create Individual Customer
Create Service Job
Find Job
Find Schedule
Find Quote
Find Company Customer
Create Schedule
Find Contact
Find Individual Customer
List Contact
List Customers
List Employees
List Sites
List Jobs
List All Quotes
List all Invoices
List All Customer Payments
List All Recurring Invoices
List All Customer Groups
List All Customer Profiles
List All Labor Rates
List All Schedule Rates
List All Service Fees
Send Campaign via MSG91 when Company Customer Updated in Simpro
Use this flowSend Template SMS via MSG91 when Company Customer Updated in Simpro
Use this flowSend a Mail via MSG91 when Company Customer Updated in Simpro
Use this flowCreate or Update Contact in Segmento in MSG91 when Company Customer Updated in Simpro
Use this flowUpdate Contact In Segmento in MSG91 Segmento when Company Customer Updated in Simpro
Use this flowSearch a specific contact in Segmento in Msg91 when Company Customer Updated in Simpro
Use this flowSchedule a Template SMS via MSG91 when Company Customer Updated in Simpro
Use this flowFind Campaign Template Details from MSG91 when Company Customer Updated in Simpro
Use this flowList WhatsApp Templates from MSG91 when Company Customer Updated in Simpro
Use this flowSend WhatsApp Template Message via MSG91 when Company Customer Updated in Simpro
Use this flowEverything you can automate between MSG91 and Simpro.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs the workflow automatically whenever a new inbound or outbound WhatsApp delivery report arrives.
Runs when an SMS sent from your account receives a delivery confirmation.
Runs when a new outbound or inbound voice call is made or received.
Runs when a delivery report for an RCS message is received for messages sent or received.
Runs when an OTP is sent using MSG91's SendOTP service.
Runs when a delivery report for an email is received.
Action is the task that follows automatically within your MSG91 integrations.
Send the selected campaign
Send a selected SMS template to one or more phone numbers and optionally fill template variables.
Send a mail using a template.
Create or update contact
Update a contact in Segmento
Search email, phone or any other field data using filter

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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MSG91 is a cloud communication platform that provides APIs for SMS, WhatsApp, voice, email, RCS, OTP, and customer engagement automation for businesses.
Learn moreSimpro is a field service and job management software package. Optimize workflow processes & field service operations for trade businesses.
Learn moreSign up for a free viaSocket account, then authorize both your MSG91 and Simpro accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between MSG91 and Simpro as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Simpro. No coding required.
Yes. You can set up a workflow where MSG91 triggers actions in Simpro, and a separate workflow where Simpro triggers actions in MSG91. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between MSG91 and Simpro. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire MSG91 and Simpro integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.