Integrate MSG91 with Smartsheet to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Add Attachment to Row in Smartsheet when When a new whatsapp event arrives in MSG91
Copy Row in Smartsheet when When a new whatsapp event arrives in MSG91
Move Row in Smartsheet when When a new whatsapp event arrives in MSG91
Add Discussion to Row in Smartsheet when When a new whatsapp event arrives in MSG91
Create Workspace in Smartsheet when When a new whatsapp event arrives in MSG91
Start from a real workflow other teams are already running.
MSG91
When this happens...
When a new whatsapp event arrives
SMS Delivery Confirmation Arrives
New Voice Call
RCS Delivery Report Received
OTP Sent
New Email Delivery Reports
New Push Notification
New Ticket Arrives
New Call Completed
Smartsheet
Automatically do this!
Add Attachment to Row
Copy Row
Move Row
Add Discussion to Row
Create Workspace
Send Row
Send Sheet
Find sheet Row
Add Attachment to Row in Smartsheet when When a new whatsapp event arrives in MSG91
Use this flowCopy Row in Smartsheet when When a new whatsapp event arrives in MSG91
Use this flowMove Row in Smartsheet when When a new whatsapp event arrives in MSG91
Use this flowAdd Discussion to Row in Smartsheet when When a new whatsapp event arrives in MSG91
Use this flowCreate Workspace in Smartsheet when When a new whatsapp event arrives in MSG91
Use this flowSend Row to Smartsheet when When a new whatsapp event arrives in MSG91
Use this flowSend Sheet using Smartsheet when When a new whatsapp event arrives in MSG91
Use this flowFind sheet Row in Smartsheet when When a new whatsapp event arrives in MSG91
Use this flowAdd Attachment to Row in Smartsheet when SMS Delivery Confirmation Arrives from MSG91
Use this flowCopy Row in Smartsheet when SMS Delivery Confirmation Arrives from MSG91
Use this flowEverything you can automate between MSG91 and Smartsheet.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs the workflow automatically whenever a new inbound or outbound WhatsApp delivery report arrives.
Runs when an SMS sent from your account receives a delivery confirmation.
Runs when a new outbound or inbound voice call is made or received.
Runs when a delivery report for an RCS message is received for messages sent or received.
Runs when an OTP is sent using MSG91's SendOTP service.
Runs when a delivery report for an email is received.
Action is the task that follows automatically within your MSG91 integrations.
Send the selected campaign
Send a selected SMS template to one or more phone numbers and optionally fill template variables.
Send a mail using a template.
Create or update contact
Update a contact in Segmento
Search email, phone or any other field data using filter

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
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MSG91 is a cloud communication platform that provides APIs for SMS, WhatsApp, voice, email, RCS, OTP, and customer engagement automation for businesses.
Learn moreSmartsheet is a powerful work management and automation platform that enables teams to plan, track, automate, and report on work. It provides a flexible and intuitive interface for managing projects, tasks, and workflows, making it easier for teams to collaborate and achieve their goals.
Learn moreSign up for a free viaSocket account, then authorize both your MSG91 and Smartsheet accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between MSG91 and Smartsheet as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Smartsheet. No coding required.
Yes. You can set up a workflow where MSG91 triggers actions in Smartsheet, and a separate workflow where Smartsheet triggers actions in MSG91. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between MSG91 and Smartsheet. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire MSG91 and Smartsheet integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.