Integrate MSG91 with Zoho Connect to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send Campaign via MSG91 when New Announcement in Zoho-connect
Send Template SMS via MSG91 when New Announcement in Zoho-connect
Send a Mail via MSG91 when New Announcement in Zoho-connect
Create or Update Contact in Segmento in MSG91 when New Announcement in Zoho-connect
Update Contact In Segmento in MSG91 Segmento when New Announcement in Zoho-connect
Start from a real workflow other teams are already running.
MSG91
When this happens...
WhatsApp Delivery Report Arrives
SMS Delivery Confirmation Arrives
New Voice Call
RCS Delivery Report Received
OTP Sent
New Email Delivery Reports
New Push Notification
New Ticket Arrives
New Call Completed
Zoho Connect
Automatically do this!
Add Member to Group
Create Private Task
Create Task in Board
Create Status
Invite User to Network
Create Event
Send Campaign via MSG91 when New Announcement in Zoho-connect
Use this flowSend Template SMS via MSG91 when New Announcement in Zoho-connect
Use this flowSend a Mail via MSG91 when New Announcement in Zoho-connect
Use this flowCreate or Update Contact in Segmento in MSG91 when New Announcement in Zoho-connect
Use this flowUpdate Contact In Segmento in MSG91 Segmento when New Announcement in Zoho-connect
Use this flowSearch a specific contact in Segmento in Msg91 when New Announcement in Zoho-connect
Use this flowSchedule a Template SMS via MSG91 when New Announcement in Zoho-connect
Use this flowFind Campaign Template Details from MSG91 when New Announcement in Zoho-connect
Use this flowList WhatsApp Templates from MSG91 when New Announcement in Zoho-connect
Use this flowSend WhatsApp Template Message via MSG91 when New Announcement in Zoho-connect
Use this flowEverything you can automate between MSG91 and Zoho Connect.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new inbound or outbound WhatsApp delivery report arrives.
Runs when an SMS sent from your account receives a delivery confirmation.
Runs when a new outbound or inbound voice call is made or received.
Runs when a delivery report for an RCS message is received for messages sent or received.
Runs when an OTP is sent using MSG91's SendOTP service.
Runs when a delivery report for an email is received.
Action is the task that follows automatically within your MSG91 integrations.
Send the selected campaign
Send a selected SMS template to one or more phone numbers and optionally fill template variables.
Send a mail using a template.
Create or update contact
Update a contact in Segmento
Search email, phone or any other field data using filter

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
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MSG91 is a cloud communication platform that provides APIs for SMS, WhatsApp, voice, email, RCS, OTP, and customer engagement automation for businesses.
Learn moreFrom ideas to execution, Zoho Connect is your organization's private social network that redefines the way your employees and teams share information and collaborate with each other.
Learn moreSign up for a free viaSocket account, then authorize both your MSG91 and Zoho Connect accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between MSG91 and Zoho Connect as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Zoho Connect. No coding required.
Yes. You can set up a workflow where MSG91 triggers actions in Zoho Connect, and a separate workflow where Zoho Connect triggers actions in MSG91. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between MSG91 and Zoho Connect. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire MSG91 and Zoho Connect integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.