Connect My Hours and Freshservice to Build Intelligent Automations

Choose a Trigger

My Hours

When this happens...

Choose an Action

Freshservice

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Project

New Project

Triggers when a new project is created.

Request a new Trigger for My Hours

Do thisActions

Action is the task that follows automatically within your My Hours integrations.

Create Project

Create Project

Creates a new project for time tracking.

Add Task To Project

Add Task To Project

Add a task to project.

Create Client

Create Client

Creates a Client.

Create Tag

Create Tag

Creates a tag.

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

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Frequently Asked Questions

How do I start an integration between My Hours and Freshservice?

To start, connect both your My Hours and Freshservice accounts to viaSocket. Once connected, you can set up a workflow where an event in My Hours triggers actions in Freshservice (or vice versa).

Can we customize how data from My Hours is recorded in Freshservice?

Absolutely. You can customize how My Hours data is recorded in Freshservice. This includes choosing which data fields go into which fields of Freshservice, setting up custom formats, and filtering out unwanted information.

How often does the data sync between My Hours and Freshservice?

The data sync between My Hours and Freshservice typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from My Hours to Freshservice?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between My Hours and Freshservice?

Yes, you can set conditional logic to control the flow of data between My Hours and Freshservice. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

My Hours

About My Hours

Myhour is a comprehensive time tracking and project management tool designed to help teams and individuals efficiently manage their work hours and tasks. With features like detailed reporting, invoicing, and team collaboration, Myhour ensures that you stay on top of your projects and deadlines.

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Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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