
When this happens...
New Customer

Automatically do this!
Create a User
Update a User
Delete a User
Create a Contact
Check availability of a User
Retrieve a User
Start an outbound call
Update a Contact
Create a Team
Delete a Team
Add a User to a Team
Remove a User from a Team
Retrieve a Team
Delete a Contact
Create a Tag
Update a Tag
Delete a Tag
Retrieve a Tag
Add Phone Number to a Contact
Add Email to a Contact
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new customer is added.
Triggers when a new contact is created
Triggers when a new team is deleted
Triggers when an existing contact is updated
Triggers when a new user is created
Triggers when a new user is deleted
Action is the task that follows automatically within your My Dukaan integrations.
Add a new customer to your store (requires an email or mobile number).
Get a list of orders.
Add a new product category to your store.
Add a product to your Dukaan store.
Create a coupon customers can apply at checkout.
Create a new warehouse for your store.

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To start, connect both your My Dukaan and Aircall accounts to viaSocket. Once connected, you can set up a workflow where an event in My Dukaan triggers actions in Aircall (or vice versa).
Absolutely. You can customize how My Dukaan data is recorded in Aircall. This includes choosing which data fields go into which fields of Aircall, setting up custom formats, and filtering out unwanted information.
The data sync between My Dukaan and Aircall typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between My Dukaan and Aircall. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Dukaan is a platform that enables businesses to create and manage their online stores with ease. It provides tools for setting up an eCommerce website, managing products, processing payments, and handling orders, all without requiring any technical expertise.
Learn MoreAircall is a cloud-based call center and phone system software designed to help businesses manage and streamline their communication processes. It offers features such as call routing, call recording, and integration with various CRM and helpdesk tools, making it ideal for sales and support teams.
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