
When this happens...
New Customer

Automatically do this!
Update Account
Create Deal
Create Task
Update Deal
Add Note to Contact
Find User
Create Note
Find Account
Find Deal
Create Account
Update Contact
Create Or Update Contact
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new customer is added.
Runs when a contact is created in the selected view
Runs when a deal is updated within the selected recent time frame.
Runs when a new deal is created in Freshsales Suite.
Runs when an existing contact is updated.
Action is the task that follows automatically within your My Dukaan integrations.
Add a new customer to your store (requires an email or mobile number).
Get a list of orders.
Add a new product category to your store.
Add a product to your Dukaan store.
Create a coupon customers can apply at checkout.
Create a new warehouse for your store.

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To start, connect both your My Dukaan and Freshsales Suite accounts to viaSocket. Once connected, you can set up a workflow where an event in My Dukaan triggers actions in Freshsales Suite (or vice versa).
Absolutely. You can customize how My Dukaan data is recorded in Freshsales Suite. This includes choosing which data fields go into which fields of Freshsales Suite, setting up custom formats, and filtering out unwanted information.
The data sync between My Dukaan and Freshsales Suite typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between My Dukaan and Freshsales Suite. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Dukaan is a platform that enables businesses to create and manage their online stores with ease. It provides tools for setting up an eCommerce website, managing products, processing payments, and handling orders, all without requiring any technical expertise.
Learn MoreFreshsales Suite is a comprehensive CRM solution that combines sales, marketing, and support functionalities into one unified platform. It helps businesses streamline their sales processes, manage customer relationships, and improve overall efficiency.
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