
When this happens...
New Customer

Automatically do this!
Create Incident
Create Team
Update Team
Create Tag
Invite User
Create Custom Role
Update Custom Role
Create Global Router
Update Global Router
Update Incident
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new customer is added.
Runs when a new incident is created in Zenduty.
Runs when a new team member is added to your Zenduty account.
Runs when an incident is acknowledged or resolved in Zenduty.
Action is the task that follows automatically within your My Dukaan integrations.
Add a new customer to your store (requires an email or mobile number).
Get a list of orders.
Add a new product category to your store.
Add a product to your Dukaan store.
Create a coupon customers can apply at checkout.
Create a new warehouse for your store.

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To start, connect both your My Dukaan and zenduty accounts to viaSocket. Once connected, you can set up a workflow where an event in My Dukaan triggers actions in zenduty (or vice versa).
Absolutely. You can customize how My Dukaan data is recorded in zenduty. This includes choosing which data fields go into which fields of zenduty, setting up custom formats, and filtering out unwanted information.
The data sync between My Dukaan and zenduty typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between My Dukaan and zenduty. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Dukaan is a platform that enables businesses to create and manage their online stores with ease. It provides tools for setting up an eCommerce website, managing products, processing payments, and handling orders, all without requiring any technical expertise.
Learn MoreZenduty is an incident management platform designed to help teams respond to critical issues faster and more efficiently. It provides real-time alerts, on-call scheduling, and incident tracking to ensure that your team can quickly address and resolve any problems that arise. With Zenduty, you can streamline your incident response process and improve your team's overall productivity.
Learn More