
When this happens...
New Task
Update Task

Automatically do this!
Create Contact
Create FuseDesk Case
Update Contact
Update FuseDesk Case
Find a Contact
List Case
List Unassigned Emails
List Trashed Emails
List All Reps
List Case Tags
List Active Departments
List Departments
List Archived Departments
List Webhooks
List Chats
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new task is created inside a project.
Triggers when task is updated.
Triggers when a contact is updated in FuseDesk
Triggers when a contact is created in FuseDesk
Triggers when a new FuseDesk case is created.
Triggers when a new FuseDesk case is updated.
Action is the task that follows automatically within your Narrato integrations.
Get details of all Projects in a Workspace
Get details all workspaces associated with a user.
Find a task inside the workspace and/or project to update the details optionally , create a task if not found.
Creates a Contact
Create a new FuseDesk Case
Updates a Contact

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Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Narrato and FuseDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Narrato triggers actions in FuseDesk (or vice versa).
Absolutely. You can customize how Narrato data is recorded in FuseDesk. This includes choosing which data fields go into which fields of FuseDesk, setting up custom formats, and filtering out unwanted information.
The data sync between Narrato and FuseDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Narrato and FuseDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Narrato is a comprehensive content creation and collaboration platform designed to streamline the content production process. It offers tools for content planning, writing, editing, and team collaboration, making it ideal for content marketers, writers, and editors.
Learn MoreFuseDesk is an integrated Help Desk and Messaging Platform for sales and customer support case management.
Learn More