Integrations Natif InvGate Service Desk
Natif + InvGate Service Desk

Connect Natif and InvGate Service Desk to Build Intelligent Automations

Choose a Trigger

Natif

When this happens...

Choose an Action

InvGate Service Desk

Automatically do this!

Enable Integrations or automations with these events of Natif and InvGate Service Desk

Enable Integrations or automations with these events of Natif and InvGate Service Desk

Actions

Find uploaded documents

Find uploaded documents

Queries for documents that fulfill given parameters.

Get document by ID

Get document by ID

Get information about the given document, amongst others the processing status.

Delete a document

Delete a document

Permanently delete a document.

Get extraction results

Get extraction results

Get the extractions for the given document. The results are specific for the document's type.

Get OCR results

Get OCR results

Retrieves the ocr results for the document with the given id.

List existing document sharing tokens

List existing document sharing tokens

List info about existing document sharing tokens for the current users team.

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Frequently Asked Questions

How do I start an integration between Natif and InvGate Service Desk?

To start, connect both your Natif and InvGate Service Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Natif triggers actions in InvGate Service Desk (or vice versa).

Can we customize how data from Natif is recorded in InvGate Service Desk?

Absolutely. You can customize how Natif data is recorded in InvGate Service Desk. This includes choosing which data fields go into which fields of InvGate Service Desk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Natif and InvGate Service Desk?

The data sync between Natif and InvGate Service Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Natif to InvGate Service Desk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Natif and InvGate Service Desk?

Yes, you can set conditional logic to control the flow of data between Natif and InvGate Service Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Natif

About Natif

Natif.ai is a cutting-edge platform that leverages artificial intelligence to streamline and enhance various business processes. It offers advanced AI tools designed to automate tasks, improve decision-making, and increase operational efficiency. With Natif.ai, businesses can harness the power of AI to transform their workflows and gain a competitive edge in their industry.

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InvGate Service Desk

About InvGate Service Desk

InvGate Service Desk is a ticketing solution with ITIL-ready functionalities to organize work based on priority, SLA & urgency, create automated workflows, integrate with CMDB and more.

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