
When this happens...

Automatically do this!
Log list
Create prompt
Thread list
Retrieve prompts
Update prompt
Delete prompt
Model list
Create prompt version
Retrieve prompt versions
Enable Integrations or automations with these events of NeetoDesk and Keywords AI
Get the Details of a Ticket
The Logs List endpoint allows you to get the past logs with specified filters.
You can create a prompt by sending a POST request to the prompts endpoint.
This endpoint retrieves log threads based on specified filters and pagination parameters.
Get prompt list.
You can update a prompt by sending a PATCH request to the prompt endpoint

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To start, connect both your NeetoDesk and Keywords AI accounts to viaSocket. Once connected, you can set up a workflow where an event in NeetoDesk triggers actions in Keywords AI (or vice versa).
Absolutely. You can customize how NeetoDesk data is recorded in Keywords AI. This includes choosing which data fields go into which fields of Keywords AI, setting up custom formats, and filtering out unwanted information.
The data sync between NeetoDesk and Keywords AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between NeetoDesk and Keywords AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
NeetoDesk is a comprehensive customer support platform designed to streamline and enhance the way businesses interact with their customers. It offers a suite of tools for managing customer inquiries, tracking support tickets, and providing efficient resolutions. With NeetoDesk, businesses can improve their customer service operations, ensuring timely and effective communication with clients.
Learn MoreKeywords AI is a powerful tool designed to help businesses and marketers optimize their content for search engines by providing intelligent keyword suggestions and analysis. It leverages advanced AI algorithms to identify the most effective keywords that can enhance visibility and drive traffic to websites.
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